Thank you for your continued support of AWA.
We are writing to inform you that due to a change in our payment system, we will be discontinuing carrier billing as a payment option as of Monday, November 17, 2025.
We sincerely apologize for any inconvenience this may cause to our valued customers who currently use this payment method.
For those who wish to continue using our service at the same monthly price of 980 JPY, we have prepared important information on a special website. We kindly ask you to review the details.
[Learn More on Our Special Site]
Overview
◆ Discontinuation Schedule
End of New Registrations and Plan Changes via Carrier Billing As of Thursday, October 9, 2025, we will no longer accept new registrations or plan changes using carrier billing.
Stoppage of Automatic Renewals From Monday, November 17, 2025, plans paid for via carrier billing will no longer be automatically renewed.
Regarding Your Current Subscription Period You can continue to use all the features of your paid plan at no additional cost until your current, pre-paid subscription period ends.
Automatic Transition to the Free Plan Once your current subscription period expires, your account will automatically be transitioned to our Free Plan.
Re-registering with a New Payment Method After your account is moved to the Free Plan, we kindly ask you to re-subscribe to a paid plan using your preferred new payment method.
[Please Note] While it is possible to select carrier billing again through in-app payments (App Store / Google Play), please be aware that the monthly fee will change to 1,080 JPY.
To continue enjoying our service at the current price of 980 JPY, the only method available is credit card payment via our official website. We highly recommend considering this option.
We once again apologize for any inconvenience this change may cause.
For Inquiries Regarding This Matter:
iOS / Android From the "Home" screen, tap your profile icon in the top-left corner, then navigate to "Settings" > "About This Service" > "Contact Us / Report a Bug".
PC Click the settings icon in the bottom-right corner of the screen, then navigate to "About This Service" > "Contact Us / Report a Bug".