We are currently aware of an issue affecting some Apple Watch devices where the AWA app fails to launch. We sincerely apologize for the inconvenience this may cause…

awa

Android, iOS, PC

【Important】AWA Maintenance Notice

awa

Android, iOS, PC

2026.01.13

Thank you as always for using AWA.

We will be performing app maintenance on the following schedule…

awa

iOS

[Important] For customers using iOS 16 or earlier: Please update your device in advance

awa

iOS

2025.12.23

[Important] For customers using iOS 16 or earlier: Please update your device in advance

Thank you for using AWA.

We would like to inform you that AWA plans to end support for Apple’s iOS versions iOS 16 and earlier in January 2026…

awa

Android, iOS, PC

Notice of Revisions to Our Terms of Use and Legal Notice under the Act on Specified Commercial Transactions

awa

Android, iOS, PC

2025.11.25

Notice of Revisions to Our Terms of Use and Legal Notice under the Act on Specified Commercial Transactions

Thank you for using AWA.
Effective November 18, 2025, we will revise AWA’s Terms of Use and our Legal Notice under the Act on Specified Commercial Transactions as outlined below.

awa

Android, iOS, PC

Regarding an Issue Where Some Notifications May Not Be Received

awa

Android, iOS, PC

2025.11.18

Regarding an Issue Where Some Notifications May Not Be Received

Thank you for using AWA.

Since around 5:00 PM on Tuesday, November 17, 2025, we have confirmed an issue where certain notifications are not being received properly.

awa

PC, iOS, Android

Subject: Notice of Revisions to AWA Terms of Use, Community Guidelines, and Privacy Policy for for Taiwan and services provided in collaboration with our designated partners.

awa

PC, iOS, Android

2025.10.10

Subject: Notice of Revisions to AWA Terms of Use, Community Guidelines, and Privacy Policy for for Taiwan and services provided in collaboration with our designated partners.

Thank you for using AWA.In conjunction with the launch of the AWA Lounge feature in Taiwan, we will be revising the AWA Terms of Use, Community Guidelines, and Privacy Policy for Taiwan and services provided in collaboration with our designated partners. (hereinafter referred to as "the Terms") as of October 10, 2025. The details are as follows….

awa

PC, Android, iOS

Important Notice Regarding the Discontinuation of Carrier Billing

awa

PC, Android, iOS

2025.10.02

Important Notice Regarding the Discontinuation of Carrier Billing

Thank you for your continued support of AWA.We are writing to inform you that due to a change in our payment system, we will be discontinuing carrier billing as a payment option as of Monday, November 17, 2025….

awa

iOS, PC

Important request for users of iOS 15 to prepare in advance

awa

iOS, PC

2025.04.15

Important request for users of iOS 15 to prepare in advance

Thank you for your continued use of AWA.

We are pleased to announce that support for Apple's iOS OS version "iOS 15" will end in May 2025…

awa

Android, iOS, PC

Notice of Changes to the AWA Terms of Use and Community guidelines

awa

Android, iOS, PC

2025.03.19

Notice of Changes to the AWA Terms of Use and Community guidelines

On the date of March 19th, 2025 the AWA Terms of Use and Community guidelines will be changed as follows…

awa

Android, iOS

[New Feature Announcement] Search Functionality Update

awa

Android, iOS

2025.03.05

[New Feature Announcement] Search Functionality Update

Thank you for always using AWA.We are pleased to announce that we will be updating the search functionality in our iOS and Android apps.First and foremost, we would like to sincerely apologize once again for any inconvenience caused to our customers due to past issues such as malfunctions and search failures…

awa

Android, iOS, PC

[Resolved]Regarding a problem that causes forced termination in AWA Lounge

awa

Android, iOS, PC

2024.12.04

[Resolved]Regarding a problem that causes forced termination in AWA Lounge

Thank you for always using AWA.

{From 10:44 on 2024/12/4 (Wednesday) onward, there is currently an issue that causes the service to close during AWA Lounge streaming…

awa

Android, iOS, PC

[Resolved] Notification of failure in AWA

awa

Android, iOS, PC

2024.10.29

[Resolved] Notification of failure in AWA

Thank you for using AWA.

As of 2024/10/29 (Tue) 14:21, there was a problem with the general functions of the AWA app, including music playback, lounge distribution, etc., but this has now been resolved…

awa

PC, iOS, Android

Notice of discontinuation of social media account-based login function

awa

PC, iOS, Android

2024.09.11

Notice of discontinuation of social media account-based login function

Thank you for using AWA as always.

We regret to inform you that the social login function (login method utilizing X or Facebook) for member registration and login will be discontinued by the end of 2024...

awa

iOS, Android, PC

Unable to log in to Facebook issue

awa

iOS, Android, PC

2024.08.29

Thank you for using AWA.

We are currently facing an issue of users being unable to log in via Facebook...

awa

Android, iOS, PC

Notice of price revision

awa

Android, iOS, PC

2024.07.01

Thank you for using AWA. 

In order to continue to provide value to fans and artists on our platform and deliver the best experience to our customers, AWA has announced that from August 1, 2024, we will be reducing the usage fees for the Standard plan for some payment methods. We will revise it...

awa

iOS, Android, PC

Notification of Access Concentration due to the Holding of the Special Lounge

awa

iOS, Android, PC

2024.03.15

Notification of Access Concentration due to the Holding of the Special Lounge

On Monday, March 18, 2024, from 21:00 to 22:00 for one hour, we will be holding a lounge event in which Travis Japan members will participate via voice and chat…

awa

Android, iOS, PC

In-app purchase system maintenance (3/14)

awa

Android, iOS, PC

2024.03.12

In-app purchase system maintenance (3/14)

Due to in-app purchase system maintenance, users may experience problems with Flower Chat and Flower Stamp purchasing for up to a minute between 1:10 am to 1:20 am on Thursday, March 14…

awa

Android, iOS, PC

You can now add up to 200 songs to My Playlist!

awa

Android, iOS, PC

2024.02.26

You can now add up to 200 songs to My Playlist!

Thank you for using AWA.

We always value our customers' feedback, and we are constantly working to improve our services based on that feedback…

awa

Android, iOS, PC

Notification of in-app purchase system maintenance (2/14)

awa

Android, iOS, PC

2024.02.05

Notification of in-app purchase system maintenance (2/14)

Due to in-app purchase system maintenance, users may experience problems with Flower Chat and Flower Stamp purchasing for up to a minute between 1:30 am to 2:00 am on Wednesday...