Thank you for using AWA.
Effective November 18, 2025, we will revise AWA’s Terms of Use and our Legal Notice under the Act on Specified Commercial Transactions as outlined below.

awa

Android, iOS, PC

Regarding an Issue Where Some Notifications May Not Be Received

awa

Android, iOS, PC

2025.11.18

Regarding an Issue Where Some Notifications May Not Be Received

Thank you for using AWA.

Since around 5:00 PM on Tuesday, November 17, 2025, we have confirmed an issue where certain notifications are not being received properly.

awa

PC, iOS, Android

Subject: Notice of Revisions to AWA Terms of Use, Community Guidelines, and Privacy Policy for for Taiwan and services provided in collaboration with our designated partners.

awa

PC, iOS, Android

2025.10.10

Subject: Notice of Revisions to AWA Terms of Use, Community Guidelines, and Privacy Policy for for Taiwan and services provided in collaboration with our designated partners.

Thank you for using AWA.In conjunction with the launch of the AWA Lounge feature in Taiwan, we will be revising the AWA Terms of Use, Community Guidelines, and Privacy Policy for Taiwan and services provided in collaboration with our designated partners. (hereinafter referred to as "the Terms") as of October 10, 2025. The details are as follows….

awa

PC, Android, iOS

Important Notice Regarding the Discontinuation of Carrier Billing

awa

PC, Android, iOS

2025.10.02

Important Notice Regarding the Discontinuation of Carrier Billing

Thank you for your continued support of AWA.We are writing to inform you that due to a change in our payment system, we will be discontinuing carrier billing as a payment option as of Monday, November 17, 2025….

awa

Android

Important: Android OS 7 Support is Ending

awa

Android

2025.09.25

We would like to inform you that we will be discontinuing support for Android OS 7 as of the period below.Users on Android OS 7 will still be able to use the AWA app, however, please be aware that you will no longer receive app updates…

awa

Android, iOS, PC

Notice of Changes to the AWA Terms of Use and Community guidelines

awa

Android, iOS, PC

2025.03.19

Notice of Changes to the AWA Terms of Use and Community guidelines

On the date of March 19th, 2025 the AWA Terms of Use and Community guidelines will be changed as follows…

awa

Android, iOS

[New Feature Announcement] Search Functionality Update

awa

Android, iOS

2025.03.05

[New Feature Announcement] Search Functionality Update

Thank you for always using AWA.We are pleased to announce that we will be updating the search functionality in our iOS and Android apps.First and foremost, we would like to sincerely apologize once again for any inconvenience caused to our customers due to past issues such as malfunctions and search failures…

awa

Android, iOS, PC

[Resolved]Regarding a problem that causes forced termination in AWA Lounge

awa

Android, iOS, PC

2024.12.04

[Resolved]Regarding a problem that causes forced termination in AWA Lounge

Thank you for always using AWA.

{From 10:44 on 2024/12/4 (Wednesday) onward, there is currently an issue that causes the service to close during AWA Lounge streaming…

awa

Android, iOS, PC

[Resolved] Notification of failure in AWA

awa

Android, iOS, PC

2024.10.29

[Resolved] Notification of failure in AWA

Thank you for using AWA.

As of 2024/10/29 (Tue) 14:21, there was a problem with the general functions of the AWA app, including music playback, lounge distribution, etc., but this has now been resolved…

awa

Android, PC

Important request for users of Android 5 and 6 to prepare in advance

awa

Android, PC

2024.09.27

Important request for users of Android 5 and 6 to prepare in advance

Thank you for your continued use of AWA.

This is to notify you that Android 5 and 6 support will end in October 2024...

awa

Android

Regarding the symptoms of not being able to search/play on Android apps (recovered)

awa

Android

2024.09.17

The issue has been resolved.

We kindly ask the affected customers to update the app to the latest version.

We sincerely apologize for the inconvenience caused...

awa

PC, iOS, Android

Notice of discontinuation of social media account-based login function

awa

PC, iOS, Android

2024.09.11

Notice of discontinuation of social media account-based login function

Thank you for using AWA as always.

We regret to inform you that the social login function (login method utilizing X or Facebook) for member registration and login will be discontinued by the end of 2024...

awa

iOS, Android, PC

Unable to log in to Facebook issue

awa

iOS, Android, PC

2024.08.29

Thank you for using AWA.

We are currently facing an issue of users being unable to log in via Facebook...

awa

Android, iOS, PC

Notice of price revision

awa

Android, iOS, PC

2024.07.01

Thank you for using AWA. 

In order to continue to provide value to fans and artists on our platform and deliver the best experience to our customers, AWA has announced that from August 1, 2024, we will be reducing the usage fees for the Standard plan for some payment methods. We will revise it...

awa

iOS, Android, PC

Notification of Access Concentration due to the Holding of the Special Lounge

awa

iOS, Android, PC

2024.03.15

Notification of Access Concentration due to the Holding of the Special Lounge

On Monday, March 18, 2024, from 21:00 to 22:00 for one hour, we will be holding a lounge event in which Travis Japan members will participate via voice and chat…

awa

Android, iOS, PC

In-app purchase system maintenance (3/14)

awa

Android, iOS, PC

2024.03.12

In-app purchase system maintenance (3/14)

Due to in-app purchase system maintenance, users may experience problems with Flower Chat and Flower Stamp purchasing for up to a minute between 1:10 am to 1:20 am on Thursday, March 14…

awa

Android, iOS, PC

You can now add up to 200 songs to My Playlist!

awa

Android, iOS, PC

2024.02.26

You can now add up to 200 songs to My Playlist!

Thank you for using AWA.

We always value our customers' feedback, and we are constantly working to improve our services based on that feedback…

awa

Android, iOS, PC

Notification of in-app purchase system maintenance (2/14)

awa

Android, iOS, PC

2024.02.05

Notification of in-app purchase system maintenance (2/14)

Due to in-app purchase system maintenance, users may experience problems with Flower Chat and Flower Stamp purchasing for up to a minute between 1:30 am to 2:00 am on Wednesday...

awa

Android, iOS, PC

New Addition!: "Rookie Ranking"

awa

Android, iOS, PC

2024.01.12

New ranks for rookies have been added to the lounge…