Thank you for using AWA. We have confirmed an issue currently preventing access to AWA Help Pages.

We are investigating the cause and working to restore access….

Thank you for using AWA. We will be performing app maintenance according to the schedule below…

Thank you as always for using AWA.

We will be performing app maintenance on the following schedule…

Thank you for using AWA.

Since around 5:00 PM on Tuesday, November 17, 2025, we have confirmed an issue where certain notifications are not being received properly.

Thank you for using AWA.In conjunction with the launch of the AWA Lounge feature in Taiwan, we will be revising the AWA Terms of Use, Community Guidelines, and Privacy Policy for Taiwan and services provided in collaboration with our designated partners. (hereinafter referred to as "the Terms") as of October 10, 2025. The details are as follows….

Thank you for your continued support of AWA.We are writing to inform you that due to a change in our payment system, we will be discontinuing carrier billing as a payment option as of Monday, November 17, 2025….

Thank you for using AWA.

As of 2024/10/29 (Tue) 14:21, there was a problem with the general functions of the AWA app, including music playback, lounge distribution, etc., but this has now been resolved…

Thank you for using AWA as always.

We regret to inform you that the social login function (login method utilizing X or Facebook) for member registration and login will be discontinued by the end of 2024...

Thank you for using AWA.

We are currently facing an issue of users being unable to log in via Facebook...

Thank you for using AWA.

Due to the recent relaxation of Internet data usage limits and low utilization of 64 kbps sound quality, we will no longer be supporting 64 kbps sound quality (Low setting) from April 2, 2019…