Thank you for using AWA.

From around 9:00 pm, there is a problem that the display of the LOUNGE cannot be performed normally…

Thanks for using AWA.
On the date of December 14, 2021 the AWA Terms of Use will be changed as follows…

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From May 5, 2021 to the present, some customers who have AWA subscriptions on the App Store have confirmed an issue where their subscriptions are not automatically renewed even though the renewal date has been reached.

We are currently working with Apple to investigate the cause and resolve the problem.

To customers who have experienced this event (updated 5/7 14:00)

If you are experiencing this event, please select any plan on the "AWA" page of the App Store subscription management page and re-subscribe…

Thank you for using AWA.

From 11:45am to 12:20am on Thursday, Oct 22, there is a problem that data communication fails, but is now resolved.

We would like to apologize for any trouble this may have caused for our users.

If you should notice any other problems with our service, feel free to contact us through the app by going to Settings → About → Contact.

Thank you for using AWA.

From 14:20pm - 14:57pm on Thursday, March 19, some customers have failed to communication and streaming playback, but is now resolved.

We would like to apologize for any trouble this may have caused for our users….

Thank you for using AWA.

From 10:45pm to 11:20pm on Friday, Jan 24, some customers have failed to communication and streaming playback, but is now resolved…

Thank you for using AWA.

From 2:30pm to 3:40pm on Monday, November 18, some customers have failed to authenticate and may not be able to play music contentm, but is now resolved.

We would like to apologize for any trouble this may have caused for our users.

If you should notice any other problems with our service, feel free to contact us through the app by going to Settings → About → Contact.

Thank you for using AWA.

From 10:30AM to 12:30PM on Saturday, May 11, a communication error occurs in the AWA app, there was a failure that may not be able to play music or display music content, etc., but is now restored.

Thank you for using AWA.

As of August 22nd (Tue.) at approximately 4:00 PM, a malfunction occurred which would display an error message when launching the app and prevent music playback, and we launched an emergency maintenance to deal with the problem....

Thank you for using AWA.

For the time period from August 4th at 9:00 PM through August 7th at 12:00 PM, 2017, a system error occurred which caused the message "This track is not available at the moment" to display when identifying a song with the Music Identification feature regardless of whether or not that track was available on AWA. This error has since been fixed....

Thank you very much for using our service.

From 12:00-12:40 PM today, a bug that caused the "AWA is currently not playable in this country." message to be displayed for all regions when attempting to play certain tracks. As of now, this problem has been resolved...

2016.11.15 9:00 p.m. update
From around 10:30 a.m. on November 7th to 5:00 p.m. on November 15th, some users were experiencing a bug in which notifications in some cases would not be displayed on the Notifications screen. This problem has now been resolved.
We apologize for any inconvenience...